Welcome to Farnham Castle and Bishop’s Palace
Privacy & Cookie Policy for Farnham Castle
Last updated: 11th March 2025
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1. Introduction
Welcome to Farnham Castle’s website (www.farnham-castle.com). We are committed to protecting the privacy and security of our visitors' data. This policy outlines how we collect, use, and safeguard your information when you interact with our website.
2. Information We Collect
We may collect and process the following personal data:
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Contact details (name, email, phone number) when you make an enquiry or booking.
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Payment details when processing transactions.
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Usage data and technical information, including IP addresses, browser type, and pages visited.
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Any other information is voluntarily provided through forms or communications.
3. How We Use Your Information
We use your data for the following purposes:
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To provide services, process bookings, and respond to inquiries.
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To improve our website and customer experience.
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To comply with legal obligations and protect our rights.
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To send marketing communications, where consent has been given.
4. Data Sharing and Security
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We do not sell or share your data with third parties, except where necessary for service providers assisting our operations.
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We ensure appropriate security measures to protect your data from unauthorised access or disclosure.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. Cookies are small text files stored on your device that help us analyze website usage and improve functionality.
Types of Cookies We Use:
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Essential Cookies – Required for website functionality.
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Analytical Cookies – Help us understand how visitors interact with our site.
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Marketing Cookies – Used for personalized advertising (only with consent).
You can manage cookie preferences through your browser settings.
6. Your Rights
Under UK and EU data protection laws, you have rights regarding your data, including:
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Access to the information we hold about you.
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Correction of any inaccuracies in your data.
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Erasure of your data, where applicable.
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Objection to certain types of processing.
To exercise your rights or contact us about data privacy concerns, please email farnhamcastle1138@gmail.com
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7. Policy Updates
We may update this policy from time to time. Any changes will be posted on this page.
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8. Contact Us
If you have any questions about this policy or how your data is handled, please contact us at:
Farnham Castle
Castle St, Farnham, GU9 0AG
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